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Welcome to Our Patient Center

Resources for Patients

At Milltown Dental, we believe in building relationships with our patients, ensuring that they leave with healthier smiles and as part of our dental family. We strive to make sure our patients are educated about our dental services, whether you’re here for a routine cleaning, a cosmetic enhancement like crowns and bridges, or considering a frenectomy for your young one.

Our office caters to the diverse population of Milton, ON, with many of our staff being bilingual. Explore our patient center for answers to your questions or reach out to us directly!

Your First Visit

Meeting Your Dentist & Planning Treatment

Your new patient appointment at Milltown Dental marks the beginning of a new dental experience with Dr. Julie Boudreault, Dr. Elizabeth Macchione or Dr. Salam Bajbouj. This is your time to share, inquire, and collaborate on a dental treatment plan tailored to your unique history, dental health, and goals.

A Comfortable Office Experience

Amenities

Comfy Chairs
Neck Support
Cozy Blankets
TVs

Kid-Friendly Space

Our office has a play area that is designed to help children build positive associations with our clinic.

Accommodations for Nervous Patients

Patients with dental anxiety have the option to use sedation during their appointments to ease their anxiety and ensure a stress-free visit.

Billing Information

Payment

We accept:
Cash
Visa
MasterCard
American Express

We do not accept cheques.

We offer flexible financing options. Contact our Treatment Coordinator, for personalized guidance on your financial options. Together, we’ll create a payment plan that aligns with your budget, ensuring you receive the care you deserve without financial stress.

Insurance

With your dental insurance, we streamline the claim process by assisting you with electronic processing right away.

While you’ll cover the cost of your initial appointment, we’ll efficiently organize the assignment of your benefits within two weeks. Subsequently, we can coordinate direct payments from your provider to our office, ensuring a seamless financial experience.

Remember, any fees not covered by your insurance are your responsibility; rest assured, we can keep a credit card on file with your authorization for outstanding balances. Payments are due in full within 60 days, and we’re here to support you every step of the way – from submitting claims electronically to following up with your provider if needed.

Seniors Discount

We deeply care about our senior patients’ well-being and are committed to providing them with the essential dental care that contributes to their overall health and wellness.

To make your dental treatment more accessible and affordable, we take joy in extending a 10% discount off the current ODA fee guide to all seniors aged 68 and above. It’s our way of showing appreciation for our seniors and ensuring they receive the highest quality care

Frequently Asked Questions

Why do families trust Milltown Dental for pediatric frenectomies?

Families trust Milltown Dental because of Dr. Julie’s deep expertise and uniquely personal approach to care. She has dedicated over 12 years to treating tongue- and lip- ties, with infants representing her primary focus.

Her clinical training includes a Master’s degree in Speech and Language Pathology and advanced laser frenectomy certification from Tufts University. Just as importantly, her care is informed by personal experience—both of her own children were affected by tongue and lip ties.

We utilize advanced laser technology to deliver precise, safe, and gentle procedures with minimal discomfort and faster healing. Every visit is designed to provide a calm, supportive environment for both baby and parents.

What makes your approach to infant tongue-tie procedures different?

Dr Julie doesn’t just treat the tissue. She treats the human too!

She understands firsthand the emotional weight, uncertainty, and stress parents face when navigating this decision. Having gone through this journey herself with not one but two children, she approaches every case with deep empathy, compassion, and respect.

Our priority is to ensure your baby receives exceptional care while you, as parents, also feel fully supported, informed, and heard regardless of the decision you make.

We collaborate closely with trusted healthcare professionals, including lactation consultants, chiropractors, and osteopaths, to provide a comprehensive, multidisciplinary approach that will ensure your experience is as smooth, reassuring, and well-supported as possible.

How does Milltown Dental ensure patient comfort?

Comfort is a defining standard—not an added feature. It’s actually the foundation of our practice and our mission has been centered around delivering gentle, compassionate care since 2009.

Interestingly, Dr. Julie herself has a strong fear of dental treatment, which inspired her to build a practice focused entirely on patient comfort and emotional reassurance. It starts with building true authentic relationships and listening to YOUR needs. From advanced laser technology to attentive, thoughtful chairside care, every detail is designed to create a relaxed, efficient, and positive experience for patients of all ages.

Additional comfort options are always considered and tailored to each individual patient.

What advanced technology do you use in your practice?

We utilize state-of-the-art soft tissue laser technology for select procedures, allowing for exceptional precision and minimally invasive treatment.

This technology offers multiple benefits, including reduced discomfort, minimal to no bleeding, enhanced accuracy, natural sterilization of the treated area, and faster healing times.

Our commitment to modern dentistry ensures that every treatment is delivered with the highest standards of care, efficiency, and clinical excellence.

What services do you offer beyond pediatric treatments?

Milltown Dental is a full-service family and cosmetic dental clinic, offering comprehensive care under one roof.

Our services include:

  • Gum disease management
  • Restorative dentistry (fillings, crowns, bridges, dentures)
  • Dental implants (placement and restoration)
  • Invisalign for orthodontic movement
  • Cosmetic dentistry (veneers, bonding (white fillings to improve smiles),
    whitening)
  • Extractions (including complex cases)
  • Root canal therapy
  • Emergency dental care

While we aim to provide complete care under one roof, your best interest always comes first. If a case would benefit from specialist care, we confidently refer to trusted providers—professionals we trust with our own families.

What cosmetic dentistry services do you provide?

We offer a full range of cosmetic dental treatments, including Invisalign, professional whitening, veneers, and comprehensive smile enhancements. Dr Julie is also known for her bondings, a very conservative and affordable way to improve your smile when you need a budget-friendly alternative that doesn’t compromise your results.

Each case begins with a personalized consultation to align treatment with your goals. Our focus is on delivering natural, refined, and long-lasting results that enhance both function and aesthetics. The results is a smile you’ll feel confident in for years to come.

Why don’t I see as many reviews about your cosmetic or implant services?

While we take great pride in the quality of our cosmetic work and always get such a rewarding and emotional live reaction from the patients who see their new smile for the first time, we’ve historically taken a very modest approach to promotion.

The truth is that we have been quite hesitant to actively ask for reviews—not because they aren’t important, but because we have always wanted to avoid seeming pushy. That said, we now understand that feedback helps others appreciate the care we put into every smile and we also recognize the importance of shared patient experiences, especially for those exploring more advanced treatments. As a result, we are now actively encouraging feedback and showcasing patient outcomes. This area of our practice is evolving, and we look forward to sharing more real patient experiences soon which you can enjoy by visiting out Instagram page and our Faceook page.

Follow us today!

How experienced are you with dental implants?

Your implant journey starts with a comprehensive implant consultation that will lead to high-quality restorative implant treatments tailored to each patient.

For implant placement, we follow a careful diagnostic and treatment planning process. The main objective is always to offer our patients the highest standard of care.

Therefore, deepending on complexity, we either treat in-house or collaborate with trusted specialists—ensuring optimal outcomes in every case.

When it comes to the restoration of any implant (the crown that fits over the implant), whether it’s been placed by our team or a specialist, our team delivers highly aesthetic and functional implant restorations with precision and confidence.

What makes your family dentistry experience special?

Milltown Dental was built on a deeply personal mission—to redefine the dental
experience.

As a child, Dr. Julie—who was herself afraid of the dentist—wrote in her diary that she would one day become “the nicest, most patient, gentle, and reassuring dentist in the world.” That vision and childhood dream continue to shape every patient interaction.

We are more than a dental office—we are a team that builds genuine relationships. Patients feel welcome, and at Milltown Dental, they find a place where they feel known, respected, and genuinely cared for.

Whether you feel completely comfortable or highly anxious about dental care, we meet you where you are. We take the time to explain treatments clearly, involve you in decisions, and ensure you feel confident every step of the way.

How are you improving the overall patient experience?

We are committed to continuous improvement at every level of the patient experience.

We take a proactive, systems-driven approach to improving patient experience. Our team meets regularly to review feedback, refine workflows, and enhance every aspect of care—from scheduling to clinical delivery.

We continuously invest in technology, training, and process optimization to ensure a consistently elevated, seamless experience.

Where is Milltown Dental located?

Milltown Dental is conveniently located in the heart of Milton, making it easily accessible for both local residents and surrounding
communities.

You’ll find us in the Superstore Plaza at the corner of Thompson Road and Main Street, right beside the GO Station.

Is Milltown Dental accepting new patients?

Absolutely. We are currently welcoming new patients, including dental emergencies. We look forward to providing exceptional care not only to you, but also to your family and friends.

What do patients say about Milltown Dental?

Patients consistently highlight our compassionate team, clinical expertise, and comfortable environment.

Many reviews emphasize the professionalism of our staff and the quality and effectiveness of our treatments.

Does Milltown Dental accept dental insurance?

Yes, we accept most major dental insurance plans, including CDCP. Our administrative team works closely with your provider to help maximize your benefits and minimize out-of-pocket costs.

What are the office hours at Milltown Dental?

We offer flexible hours Monday through Saturday to accommodate a wide range of schedules.

Our availability includes:

  • Monday, Wednesday and Friday 8:00 AM – 4:00 PM
  • Tuesday and Thursday 8:00 AM – 8:00 PM
  • Alternating Saturdays 8:00 AM – 3:00 PM

How can I book an appointment at Milltown Dental?

Dental? Appointments can be booked by calling our office directly or through the online booking system on our website.

What safety measures does Milltown Dental follow?

At Milltown Dental, safety is by far the highest priority. We strictly adhere to the most advanced infection prevention and control (IPAC) protocols, with no compromises. Our team is fully trained and regularly re-certified, and our procedures are reviewed and monitored daily so we surpass our regulatory bodies’ standards and expectations.

We are so confident in our standards that our entire staff and our own families receive care here. Every patient is treated with that same level of safety and excellence.

What payment options are available at Milltown Dental?

We accept cash, debit, and credit card payments. Flexible financing options are also available to help accommodate a variety of financial needs.

Are emergency dental services available at Milltown Dental?

Absolutely! We provide prompt emergency dental care and always make every effort to see you as quickly as possible.

We understand that patients need us most during urgent situations, and we are committed to being there when it matters most.

Do you offer emergency dental services?

We provide convenient and tailored dental services, including emergency care, to ensure your comfort and well-being.

Is cosmetic dentistry costly?

The cost of cosmetic dentistry in Canada typically ranges from $600 to $25,000, depending on the chosen procedures for your desired outcome.

How is cosmetic dentistry different from general dentistry?

While cosmetic dentistry focuses on enhancing the appearance of your teeth, general dentistry emphasizes the overall health of your teeth and gums. At Milton Family Dental, we prioritize both aesthetics and oral health.

What is a smile makeover?

A smile makeover involves a combination of cosmetic procedures like bonding, whitening, veneers, crowns, implants, or bridges to enhance your smile’s appearance and boost your confidence.

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Business Hours

Monday – Friday: 8:00 AM – 4:00 PM
Saturday – Sunday: Closed

Contact

Experience personalized care like never before!

Call 905-878-8528 to book your appointment!